Have questions or concerns? Reach out to support at info@areyoudiva.com

$8 standard shipping on orders under $100.

Tracking information will be sent 3-5 business days after the date of purchase.

You will receive your parcel 5-8 business days after your item is dispatched. Once you receive your tracking number, ARE YOU DIVA releases responsibility for the parcel.

 

We’re so excited you’re shopping with us! Just a heads-up, we don’t accept returns or exchanges at this time. All items are final sale. Please keep in mind that our website features a fabulous selection of second-hand/vintage pieces. Some signs of wear are expected over time due to the delicate nature of vintage clothing. We do our best to make sure each piece is in great condition, and we’ll always mention any flaws or discrepancies in the photos or product description . If you think you’ve received a faulty or damaged item, please don’t hesitate to reach out to us! <3

I am concerned my package has been lost or stolen.

Please contact the shipping carrier directly to open a case or reach out to info@areyoudiva.com for assistance.

Why does an item's tag size not match the size listed on the website?

Vintage sizing varies juristically. The most accurate way to convey the correct size is through exact item measurements. Please refer to the measurement guide for further assistance. Sizing is based off a standard US size chart. If you are unsure, feel free to DM us at @shopareyoudiva on Instagram. 

What does "dead stock" mean?

Brand-new unworn merchandise that is no longer in production. Used to describe vintage clothing with original packaging or tags.

What does "mint" mean?

An item in perfect condition. New or as if new.

How should I care for my vintage items? 

It is important to take into consideration the age of your vintage purchases! Follow washing instructions on tags. If instructions are unavailable, we recommend washing your items on a delicate cold cycle.